Returns & Exchanges

At Frome, we want you to feel at home with every purchase, which is why we offer a 30-day window for returns or exchanges on all eligible home goods. If your item isn't the perfect fit for your space, we are here to help you find one that is.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.